'Slumdog Millionaire' DVD Arrives with Major Problems
Filed under: Celebrities and Controversy, Fandom, Home Entertainment

We've been receiving a ton of emails here at Cinematical from folks who bought bad copies of the Slumdog Millionaire DVD. What happened was that some DVDs entered the marketplace without any of the special features on them; one Cinematical reader wrote in to say that all he got was the movie and a few trailers. Over on Amazon, their review wall is packed with folks complaining about receiving a botched DVD, and good news is the retailer has finally issued an alert for those of you who got screwed. See below:
DVD Alert: We are aware that special features were missing from a number of Slumdog Millionaire DVDs. Fox has set up a hotline telephone number (1-888-223-4FOX) for those consumers who may have purchased a version that does not contain special features. Upon calling the hotline, these consumers will be able to have their disc replaced for one containing special features. Fox regrets any inconvenience this has caused.
So there you go. What do you folks think of Slumdog Millionaire now that you've watched it again surrounded by the comforts of your own home? Do you think it deserved the Oscar for Best Picture?
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'Slumdog Millionaire'
Release Date: March 31
What It's About:The nuggets of wisdom an uneducated teen (Dev Patel) learns growing up in the cruel slums of Mumbai (and beyond) correspond perfectly with the questions he faces on India's version of 'Who Wants to Be a Millionaire?'
It's Kind of Like: 'Quiz Show' meets 'City of God'
What We Say: For having a plot as gimmicky as detailed above, the fact that 'Slumdog' works so well is almost shocking. It's a fantasy steeped in a harsh reality that combines elements of drama, comedy, romance, action and adventure in conjuring up pure movie magic. Now I wish every movie ended with a Bollywood dance number.
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'Quantum of Solace'
Release Date: March 24
What It's About: After losing the love of his life, a vengeful James Bond (Daniel Craig) is out to take kick ass, take names and -- of course -- entertain on a couple new bed buddies in this direct sequel to 'Casino Royale.'
What We Say: Whereas 'Royale' spent plenty of energy acclimating us to the new (blond!) 007 with wit, charm, romance and action, 'Solace' is all about the turbo-charged action. This didn't play well with some critics, but we'll take stylish Bond carnage over your average actioner ('Transporter' anyone?) any day.
Special Features? Unless you're only in it for the Jack White-Alicia Keys music video for 'Another Way to Die' (the sole bonus feature on the single-disc edition), opt for the two-disc, which features several making-of docs, and most importantly, more Olga Kurylenko.
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'Bolt'
Release Date: March 24
What It's About: Bolt (voiced by John Travolta) is not a super-dog, he just plays one on TV. Of course Bolt doesn't know that. When he unwittingly lands in NYC, the lost dog recruits a cranky cat and hilarious hamster (aren't they all?) for a cross-country jaunt back to his loyal owner/co-star (Miley Cyrus) in Hollywood.
It's Kind of Like: 'Underdog' meets 'Homeward Bound'
Critical Consensus: There's no stopping talking dog movies -- but there are no singing Chihuahua armies in this animated adventure, which is probably why it fared well with critics, scoring an impressive 86 percent approval rating on Rotten Tomatoes.
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'Elegy'
Release Date: March 17
What It's About: Believing it's to good to be true and thus doomed to fail, a celebrated college professor (Ben Kingsley) does everything in his power to screw up his relationship with a sexy student (Penelope Cruz).
It's Kind of Like: 'The Visitor' with sex appeal
What We Say: This underseen romantic drama about dealing with self-doubt in relationships is elegant, sophisticated and yes, even sexy (never thought we'd say that about a Ben Kingsley movie this decade). And it also reinforces the immortal words of Aaliyah: Age ain't nuthin' but a number, Sir Ben.
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'Milk'
Release Date: March 10
What It's About: Sean Penn is Harvey Milk, the iconic San Francisco politician who became the first openly gay man elected to office in the U.S. in 1977. Josh Brolin is the jerk who assassinates him.
What We Say: Gus Van Sant's biopic of the slain leader is much more conventional than you might expect, but not any less affecting or inspiring. Penn's performance is a triumph. And given the recent passage of Prop 8 in California, the film is as topical as they come.
Awards & Nominations: Penn prevailed in the closest major race at the Oscars, edging out Comeback King Mickey Rourke ('The Wrestler') for Best Actor. The film also won Best Original Screenplay (Dustin Lance Black), but lost pretty much anywhere it was up against 'Slumdog.'
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'Role Models'
Release Date: March 10
What It's About: Sentenced to community service after an energy drink-fueled rampage, "big brothers" Paul Rudd and Seann William Scott teach their "littles" how to stare at breasts without getting caught, plus more valuable life lessons.
It's Kind of Like: 'Old School' meets 'Cop and a Half'
What We Say: 'Tropic Thunder,' 'Pineapple Express' and 'Sarah Marshall' may have gotten more play, but 'Role Models' was the funniest comedy of 2008. Both brilliantly sophomoric and sneakily witty (thanks to Rudd's handprints on the script), it's a must-see, and even better on repeat.
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'Rachel Getting Married'
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What We Say: Moviegoers were generally divided over this indie drama from Jonathan Demme. Fans praised its intimacy and realism. Count me in the camp that appreciated it, but found it comparable to watching someone's home video of the best.wedding.ever.
Awards & Nominations: If there's one reason to see 'Rachel,' it's Hathaway's stunning Academy Award-nominated performance (she was even an early favorite to win). It should be enough to make you forgive her for 'Bride Wars.'
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What It's About: In a small and wintry Swedish town, a young boy becomes BFFs with the new girl next door, who, it turns out, is a vampire starving for blood.
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Where It Ranks: 'Let the Right One In' placed #29 on our list of 2008's 50 best movies.
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What We Say: This is a tiny, highly personal doc in the same vein as 'Capturing the Friedmans' that got next-to-no attention during its ultra-limited theatrical release, despite a nearly unanimous chorus of critics labeling it a must-see. We can only hope it finds an audience on DVD: It's one of the most devastatingly powerful and affecting documentaries ever made.
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Oscilloscope










Reader Comments (Page 1 of 2)
4-01-2009 @ 11:18AM
1002ecaep said...
Thanks Fox. http://www.videobusiness.com/article/CA6642010.html
Reply
4-01-2009 @ 12:30PM
ML said...
This is NOT improving my opinion of Fox.
Reply
4-02-2009 @ 10:50AM
SM1L3Z said...
i wouldn't wipe my ass with this movie
Reply
4-01-2009 @ 12:56PM
WJDR said...
Some still think im crazy but i still think Milk and The Curious Case Of Benjamin Button were better then Slumdog Millionaire.
Reply
4-01-2009 @ 1:34PM
Hollywood Hills said...
It looks like Amazon was selling rental copies rather than retail. Is this issue limited to Amazon's sales or are copies from Wal-Mart/Best Buy/etc. sharing the problem?
Reply
4-01-2009 @ 6:59PM
rol said...
I bought a copy in a large retail grocery Tuesday. Didn't get around to the special features until early this morning...only trailers...took it back...they basically told me to use the menu on the dvd remote...to find them. Found this article brought it with me...got a refund...big PR problem for FOX and who knows how widespread and the fix will cost them lots of money. Perhaps there's a lesson to be learned
4-04-2009 @ 11:24PM
ymaeel said...
I bought my copy at Best Buy and it was also without the special features. The website for assistance is slumdogdvd.orderassistance.com if you need it.
4-01-2009 @ 1:36PM
victor de la torre said...
Frost/Nixon was the best film and best adapted screenplay of 2008.
Reply
4-01-2009 @ 1:51PM
Jack said...
The Dark Knight & Wall-E were two best films from last year. And they will be remembered long after Slumdog is forgotten...
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4-02-2009 @ 11:15AM
Ed said...
When you call the phone number of the Fox hotline, the operator will place your name on a list which will be forwarded to management who will provide remedies. Since these are the same people who made the original decision to limit the rental market to the reduced DVDs, I hope they have their bonuses linked to quality control. But I suspect some poor guy in shipping will get the axe. Just my 2 cents.
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4-01-2009 @ 2:12PM
Rob said...
I bought my copy of Slumdog Millionaire at Target and it had no special features. Also, that hotline number isn't working.
Reply
4-01-2009 @ 8:48PM
Heidi said...
keep calling. It does go through. I got a "can't place this call" message too. I redialed and it worked. Guess the phone line is made of the same quality as the DVD!!!
Keep trying!
4-01-2009 @ 4:31PM
Mr.Fusion said...
I guess this is what happens when you burn your DVDs in Mumbai...
Reply
4-01-2009 @ 8:52PM
heidi said...
I bought FOUR copies! and I none of them had the features.
Words can not describe how LIVID I was to plan an entire evening around watching the features and find out I was LIED to.
It's wrong and dirty and mean and I better get that copy of the features FAST.
I do have to say- though we specifically were going to watch the features, we did watch the movie again anyway.
still love it. Best movie I've seen in over 10 years.
can't get enough of it!!!
Reply
4-01-2009 @ 10:06PM
Turnip said...
Hope this saves some people some agony. I bought a dud DVD at Target and contacted the store. They brushed me off...of course. But the Target hotline rep was very helpful. She was aware of the fiasco. Gave me a WORKING phone number for Fox (1-888-223-2369) which gave me a website.
http://slumdogdvd.orderassistance.com/
We'll see how it goes from there. Supposedly a replacement will be mailed out to me.
Reply
4-04-2009 @ 7:46PM
rol said...
was reading about one fellow who used the website to get a replacement for one with no special features and the replacement wouldn't track so FOX is still supplying headaches.
4-01-2009 @ 11:53PM
Gigan22 said...
Thanks a lot for the information Turnip. I was putting off calling until an official announcement was made about the whole screwup. Apparently this is it.
However, I think Fox is making yet another mistake. The site asks you for information on the dvd case and the dvd, but there's no real validation that you actually purchased it. I don't see what prevents somebody from being told the correct responses from a friend or even some forum or blog post. Then essentially recieving a free copy of the dvd.
I understand they probably want this to blow over as quickly and quietly as possible, but yikes. Maybe they figure they've already taken a big enough hit on the screwup that they'd take the risk of thousands potentially exploiting the opportunity.
Though, combine this with the Watchmen fiasco and the Wolverine leak, and Fox has dug itself a sizable hole. Admittedly, Wolverine leaking probably wasn't their fault, but it still doesn't help their situation.
Reply
4-02-2009 @ 12:49PM
Jessica Dillon said...
Is anyone else having problems with the website? The phone number told me to go to the link above, but I can't reach it...
Reply
4-03-2009 @ 12:39PM
Gigan22 said...
Recieved my replacement disc already. They only sent the disc(not the case) in a bubble mailer via UPS Next Day Air. They also sent a Pro-Lite pre-paid shipping sleeve to send your "bad" disc back. However, there is no way to tell who's disc got sent back. Thus, I think you could just keep the bad disc and they'd never know who kept it and who sent it back. Maybe they're hoping people are honest. I'll be sending mine back though, because I really don't have any use for the bad version.
I'm really glad they were so speedy on getting this issue resolved. The one thing they've done right in a slew of mistakes.
Reply
4-04-2009 @ 11:31PM
Barbara said...
I do not have to worry. I do not want to watch it.
Have no desire to ever watch it.
Reply