Editor's Lament: Responses to Angry Readers
Filed under: Site Announcements

Hello to all the loyal Cinematical readers. It's me, Scott, the Managing Editor of this site. Part of my job is to keep throwing new ideas to the team, simply because I'm supposed to keep *you* at the site a little bit longer. Fortunately we have an excellent team of movie freaks who know how to write, which makes my job a whole lot easier. Every few weeks I come up with something like "Fan Rant," "Scenes We Love," "Credits Report," etc., and then Erik Davis and I try to gauge A) how well the Cine team 'takes' to the feature, and B) how our readers feel about it.
So if you have a big problem with the "Movies I'll Never See" concept, feel free to direct your anger away from writers like Dawn Taylor and point it towards me. Basically, I figured we ALL have a handful of films that we never plan to see. Could be politics, personal preference, a monumental distaste for a certain actor, or you name it. 98% of our readers are die-hard movie freaks and I guarantee they also have a short list of "nope, never" flicks. The intent of that feature was not to be closed-minded or ignorant regarding unseen films, but more like a "Fan Rant" on the strange reasons we might continually avoid a certain film. But since the reaction to Dawn's Schindler's List article was so overwhelmingly negative, I turn the question over to you: Is there no place for this sort of discussion? Do you really find it that distasteful? Or do you dig it? I can see both arguments, really, but I still kind of like the concept...
After the jump: How a clerical error turned me into a leper -OR- Superhero Tournament Do-Over!
Just to get it out of the way right now: I glitched the numbers while I was seeding my geekily ambitious Superhero Movie Tournament. And I'd been so careful too! Me and three friends actually "drafted" a fantasy squad of super-flicks, just to ensure that we'd get the fairest "ranking" before the tournament started. And then, since I had seven or eight extra films, I even did a preliminary "preseason" to introduce the concept and make sure I had all the bugs ironed out.
So what did I do wrong? A simple thing, really: The placement of the seedings was off. One has to go "top, bottom, top, bottom" when seeding the bracket, otherwise, once you have 32 movies left, you're stuck with a lot of #1 vs. #2 matchups. And that halfway ruins the whole point of the affair. You would assume that I realized this error too late, and was duly informed of my mistake by the readership. That assumption would be correct. I've recently been called a moron, an asshole, a dick, and a retard -- but, amidst a litany of bile, two or three readers said "Yeah, simple mistake, why not just fix the current brackets and run a do-over on Round 5?" So that's what we'll do on Monday.
Again, thanks for all the feedback on these and all the other Cinematical features. Please do keep in mind that all of our writers are human beings, and sensitive writer-types no less, so your comments (be they positive or negative) earn a lot more weight when you deliver them with some basic respect.










Reader Comments (Page 1 of 5)
8-15-2009 @ 7:12PM
Chet said...
Everybody makes mistakes. Not everybody owns up to them and fixes them, even minor ones... but the Cinematical crew have always been stand-up folks, and this situation is no exception. Round 5 do-over? No big deal, cool beans, and thanks for your continuing efforts to make the best movie site better.
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8-15-2009 @ 7:13PM
YouFaceTheTick said...
I was shocked at the vitriol regarding the Movies I'll Never See series. I like those pieces and I think they're real and represent what happens with many people. I've seen over 6000 movies and yet some famous whoppers have never made it before my eyes. At this point it's almost like breaking a streak to see some movies.I'm fairly sure I can be a movie fan and avoid ever seeing Titanic.
I like the pieces and I think the reaction to them was way over the top.
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8-15-2009 @ 8:36PM
Wayne said...
My sentiments exactly. The internet turns normal mild-mannered folks into anonymous a-holes. The amount of rage and bile spewed forth in the comments of the "Movies I'll Never See" articles was shocking.
I also like the feature and I refuse to watch "Titanic", as I mentioned in Jessica's original post.
Scott, how about disabling comments on the "Movies I'll Never See" posts?
8-15-2009 @ 9:11PM
Bubbameister33 said...
Really? I don't think that's answer.
8-17-2009 @ 3:19PM
jim said...
Seconding this comment,. I have no problems with the feature, and I quite enjoy it (even when people skewer a movie I like). It's always interesting to hear opinions that are different.
8-15-2009 @ 7:18PM
The_Avon said...
Unlike the majority of commenters, I like the "Movies I'll Never See" posts. It makes sense to me that every moviegoer has a list (big or small) of films they'll never watch, so why not talk about them? Rethinking as to why you wouldn't watch a certain film, may lead to actually wanting to see it to reevaluate your prior judgments.
Again, I'm in the minority here, but if Cinematical will still write this feature, I'll read it.
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8-15-2009 @ 7:24PM
itchytooth said...
I really like the idea and the execution of the "Movies I'll Never See" articles. What people choose not to watch is just as important as what they choose to watch and I think both are fascinating and worthwhile things to try and decode. I'm sure a few people will get upset when their favorite movie shows up on the list, but, really, they are taking themselves too seriously.
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8-15-2009 @ 7:41PM
Jaded said...
I think for most of us that the column stirs a lot of "you have no idea what you are talking about" feelings as some of the reasons behind why a movie reviewer would not see a movie are just not valid in our minds.
A lot of the articles have based their reasoning on what they have heard about the film from other reviewers, or because they saw one scene and thought it was over dramatic, or in the Transformers case charges of racism and sexism.
I don't particularly have a problem with not seeing a movie because you feel it's racist or sexist, but when that same reviewer writes an article about how she can't wait to see Enter the Dragon so she can stare at Korean pop star Rain for two hours if comes off hypocritical and preachy.
These articles should be more personal. They should have a little bit of the reviewer in them. I would very much enjoy reading the article if the person writing it said something to the effect of "I know I'm a dork, but I'm just to scared to see it" or "The reviews bummed me out so much that I could never bring myself to watch it" or even "I just never got around to it." At least that would be an honest. It would give your readers a little bit of insight into your writers.
You might even make a game out of it. Have the writer do the article and let the site readers decide if that person should now have to see the film based on their reasoning. If the commenters vote they have to see it, it now gives them a feeling of joining in on that person's experience and I'm sure they would come back to see what that person had to say in a follow up.
Just my two pennies.
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8-15-2009 @ 7:53PM
yani said...
I'm also enjoying the "Movies I'll Never See" column... I have a fairly large list of those myself, so it's always interesting to see why other people don't want to see certain things.
And honestly, I wish I actually never had seen The DaVinci Code... dull, dull, dull, dull, dull...
I have been amused by the comments that various writers "HAVE" to see whatever the movie in question is. I mean, if you're happy watching every movie produced by every studio on the planet since the beginning of movies, then more power to you, but some people like to pick and choose what they watch. Also, some people write for movie websites, so why shouldn't they write about why they've chosen to watch something, or not to watch it.
And sometimes a movie just rubs you up the wrong way, maybe the trailer makes you cringe, maybe you don't like "Insert Actor Here", maybe you have an unreasonable loathing of the director... but it's visceral and emotional, and you just don't want to see it.
I mean, if everybody liked everything and went to see every movie that came out then Hollywood would only have to put out three movies a year and they'd be set.
And just remember... if you don't like something, don't read it. Don't click on the "Continue Reading" link, and certainly don't waste your time and effort posting comments. And if you did do that once, don't do it again every time the same column appears. Life is just too short.
And Scott, don't beat yourself up about the whole seeding thing... I still don't understand how it all works ;)
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8-15-2009 @ 7:55PM
Ted Naleid said...
I liked the "Movies I Will Never See" feature too. I think that kind of post is destined to spark heated debate, because just about every movie is someone's favorite. Plus, I think it was gutsy to pick something that many people really love, rather than something boring and bland (like "Catwoman") that'd be hard for anyone to disagree with.
I don't tend to comment much, but I really enjoy the website and the work you guys all put into it.
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8-15-2009 @ 7:59PM
Bubbameister33 said...
Instead of complaining about the post, maybe people should give reasons to see the movies or why they liked it so much.
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8-15-2009 @ 8:03PM
J.R. said...
I think it's a great idea for a column. I think maybe the issue was starting off with such a heavy movie. A movie reviewer saying he/she won't ever see Schindler's List was bound to cause some ire. If it had been "Why I'll never see Xanadu" -- it might have been easier for folks to ease into the idea.
Love, love, love Jaded's idea above of allowing users to vote as to whether the Cinematical writer has to then watch the movie. If we vote yes, they should have to watch it and write a review within a week. It changes the tone slightly from "I won't" to "Tell me why I should." So much fun!
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8-15-2009 @ 8:04PM
Jeff Benner said...
I appreciate the concept of "Movies I'll Never See." It's interesting to examine how filmgoers filter through the vast library of past and present cinema. What influences these decisions? What does it tell us about what that particular filmgoer likes to see? What is this viewer shielding him- or herself from? This feature helps look closer at the authors filmgoing motives.
That said, I just read the Schindler's List entry and I guess I don't find the author's motives to be thoughtful. I would have liked to learn more about Dawn's prejudice against Spielberg, but instead she reduces three highly acclaimed Spielberg films to simple messages without offering any real analysis of these films. Then she criticizes a part in the movie she's never seen in context.
I say take advantage of the ire that Dawn has raised; have her watch Schindler's List, and then write something about how it met or broke her expectations. What's important about this piece is not whether she likes or dislikes Schindler's List - it's that she gets into detail about her problems with Spielberg's work. That's the kind of reasoning I want to be reading in a "Movies I'll Never See" feature.
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8-18-2009 @ 12:19AM
benbligh said...
That's exactly what I wrote to both writers. They should absolutely follow up their post by SEEING it. I'd love to read about their reasons for never seeing it and seeing if they held up.
8-15-2009 @ 8:06PM
sam said...
I agree that much of the reaction to the Schindler's List post was over the top, but the basic point was correct. Most of the reader's here probably do have movies they will plan on never seeing, but we aren't professional film critics. It is, for lack of a better term, unprofessional for a critic to say that there are movies they will never see.
Also, the impression I was getting from the article was not that it is a movie the author simply hasn't had a chance to watch yet, but rather one they will never see or even actively avoid.
In the case of Schindler's List, I think everyone was genuinely surprised and confused that a writer would actively avoid such an important film. Again, it seemed very unprofessional.
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8-15-2009 @ 8:05PM
DJ Heinlein said...
I have to say that I do NOT enjoy the new feature that allows writers to complain about why they intend to avoid watching certain movies. The existence of cinematic annoyances usually detract many potential movie goers from seeing certain films based upon certain variables such as an attach director or actor, a certain genre or style of film, or the gross attraction factor of a bland blockbuster film that is merely produced by a movie studio in order to pad their bank accounts.
The reason why I do NOT enjoy the feature being publicly displayed on any particular movie related magazine or blog site is for the dilemma that it makes the writer and/or publication appear like they are bragging about their dislike in a particular movie or filmmaker over some petty reason. Offering a negative review about a movie that has been actually watched by the reviewer is an acceptable form of publication, but writing a "hate letter" about a movie or a filmmaker is like building a house upon the sand. It is a baseless article without a solid foundation to be built upon and merely is a vehicle for the person to brag about how well he or she is able to write an article based upon nothing of solid value.
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8-15-2009 @ 8:19PM
MarkH said...
"The intent of that feature was not to be closed-minded or ignorant regarding unseen films," and yet that's exactly what was done. It's one thing to be someone like me and say, "Well, I don't want to see film X, because of Y." I can do that, because I work in IT. If I were a film critic -- or even just calling myself a film critic -- and I said to my boss, "Well, I don't want to see film X," he would either reply "Too bad. See it anyway. That's your job," or perhaps, "Oh yeah? You're fired."
I can see, perhaps, a series of articles on why you're not interested in a particular genre of films: torture porn, anime, westerns, musicals. Write an article about that; about why the genre has never appealed to you, and why you don't think it ever will. That, at least, is defensible, and could start a fascinating duscussion on the value of one genre over another.
But to say you refuse to see a particular film -- and when your reasons are as puerile and foolish as they were in the Schindler's List article -- then you're just revealing yourself as a hack. For example, Dawn had never seen Lawrence of Arabia because "...it's something like 43 hours long." Obviously she was being facetious, but *the article* was serious, and how can someone who hopes to be taken seriously make such an appallingly ignorant comment?
End this series of articles, before you make your site look even worse.
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8-15-2009 @ 8:37PM
Jason said...
It's the internet, dude. And its supposed to be a snappy little entertaining film blog. I'm sure if these people wanted to be unbelievably respected film critics they'd be writing in other publications.
And I'm sure those publications will not be pretentious, ethereal, and closed-minded in any way. :)
8-16-2009 @ 11:49AM
YouFaceTheTick said...
Maybe you take film criticism to be more than mere entertainment? I enjoyed reading the work of Pauline Kael and other reviews with some flair. Like Dan Neil of the LA Times (car reviewer), the actual writing can be far and away more entertaining than the subject receiving criticism.
When I do read reviews, like everything else that's criticism, I view them as entertainment. They're not informational. Film criticism, like a food critique, is totally subjective. There's nothing remotely objective in reviews. There can't be. They're shaped by biases, they're put into the media to get attention and they're ultimately written by folks who viewed the film in a vacuum separate from the reality we as consumers experience.
What vacuum? Well, film reviewers generally see films for free and in an environment unlike a normal movie setting. Their money isn't on the line. They didn't drop $10-12 on the movie. They saw it for free. Probably before it opened. In a theater with other critics. No waiting in line. No talking to eager fans or ticket takers. What they're seeing isn't a movie that represents entertainment for X dollars - they're seeing the potential to pay the rent. Paid film reviewers are doing a job.
That job: satisfy readers and reader's prejudices. This is one reason why guys like Ebert seems to write reviews for big blockbusters with a different set of rules/views than small indies. The readership looking for info on big tentpole pics doesn't care about the same things as someone looking for a little arthouse pic. Ebert knows this and he delivers very different reviews based on type of film and reader.
8-15-2009 @ 8:15PM
Matt said...
Please get rid of both "Fan Rant" and "Movies I'll Never See". They're whiny, they're pointless, and they serve nothing but negativity. We have enough negativity on the internet to not have to come to a site meant for film news and have to read about how everything sucks.
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